Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-rim-repair-service.collision-talk.com (hereinafter referred to as “Tesla Rim Repair Service” or “we”). We prioritize and respect your privacy by ensuring the protection of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and management of information about you in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Protection Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed via links on our site. These external entities have their own privacy policies governing your data, so it’s essential to review them before using such services.

Processing Activities

This Privacy Policy outlines our practices when you:

  • Utilize our applications and services as an authorized user
  • Visit or interact with any of our websites linked to this policy
  • Communicate with us via newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your user account, such as usernames and passwords.
  • Payment Information: Credit card details and billing addresses for processing transactions.
  • Financial Information: Banking information required for financial services or payment processing.
  • Purchase Information: Data related to products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and device IDs.
  • Location Data: Geographic location data provided by your device when using our location-based services.
  • Feedback: Opinions, comments, and reviews you share with us.
  • Social Media Information: Details from your social media profiles when you interact with our content on these platforms.
  • Product Information: Data about products or services that you have shown interest in or purchased.

We collect this data through multiple channels: user input forms, interactions with our applications and websites, automated technologies (like cookies), and third parties who provide us with aggregated or de-identified data.

Cookies

We employ cookies to enhance your experience on our site and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These cookies enable core features like login, language preference, and account management.
  • Preference: They remember your preferences and settings to personalize your experience.
  • Analytics: Used by our analytics providers to track site usage, gather user feedback, and improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

The duration for which we retain personal data is determined by legal requirements and the purpose of collection. We retain data as long as it is necessary for:

  • Providing services and managing accounts
  • Complying with tax, accounting, or reporting obligations
  • Resolving disputes or investigations
  • Conducting analytics and research (anonymized)
  • Maintaining security and protecting against fraud

Once the retention period expires or when data is no longer needed for these purposes, we delete or anonymize it to prevent re-identification.

Security Measures

We implement robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data during transmission and at rest
  • Secure third-party processing partners who adhere to strict privacy standards
  • Access controls and employee training on data protection practices

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and applications do not knowingly collect or solicit personal information from this age group. If you believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure or deletion of your data
  • Restriction on processing your data
  • Data portability (transferring your data to another controller)
  • Objection to the processing of your data
  • Non-discrimination in our services
  • The right to file appeals or complaints with relevant supervisory authorities

To exercise these rights, please contact our dedicated privacy team using the details provided in the ‘Contact Information’ section below. We will respond to your requests promptly and in line with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and the updated policy will take effect immediately upon publication. We encourage you to review this page periodically to stay informed about your privacy rights and how we protect your data.

Contact Information

For any questions, requests for information, unsubscription, or data-related inquiries, please contact us:

We value your trust in our company and are committed to maintaining transparency and responsible data handling practices.